1. How these terms and conditions apply

  1. In these Terms and Conditions (“Terms”), the following will help you understand meanings used:
    1. gadget” means the electronic gadget(s) which you wish to sell to us in accordance with these Terms.
    2. order” means an offer from you to sell your gadget(s) to us on the basis of these Terms;
    3. we/us/our” means Camorada t/a www.camorada.co.uk;
    4. website” means the website located at www.camorada.co.uk only; and
    5. you/your” means you, the person using our website and sending a gadget to us which may be bought by us.
  2. These Terms apply whenever you send a gadget to us via the online process at the website and indicate your acceptance of these Terms. References to “website” mean that website only.
  3. We may vary the Terms from time to time and you should check them regularly for changes. Please ensure you read these Terms and Conditions. They explain rules and information about using our website whether or not you send a gadget to us.
  4. When you use our website, we may gather information about you and your visit to our website. We explain how we use that information in our Privacy Policy which is also available from the link on the website. These Terms incorporate the Privacy Policy, the Terms of Website Use and FAQs, which together form the agreement between us.

2. About us

  1. The gadget sale service is provided by Camorada, a company registered in England and whose registered office is at: Prinny Mill Business Centre, Blackburn Road, Haslingden, BB4 5HL. We use the trade name “camorada.co.uk”.

3. How the contract is formed between you and us

  1. Our website is only intended for use by people registered with us and resident in Great Britain and Northern Ireland.
  2. During the online valuation process, you will be asked to agree to these Terms. You must read them carefully as they form the agreement between us and you and you will be bound by them. If and when you agree to them, we will then send a confirmation that we have received your sale order and have accepted it. The agreement between us is formed when we send that confirmation to you.
  3. You may include any number of gadget(s) in a sale order, subject to restriction in these Terms and as we may stipulate from time to time.
  4. You must own all rights, title and interests in any gadget(s) that you send to us.
  5. Ownership of and risk in the gadget(s) will only pass to us when we receive the gadget(s), in accordance with these Terms. Accordingly, you are strongly recommended to pack your gadgets prior to dispatch to us to minimise the risk of damage. Please refer to the section “Delivering your gadget to us” below.
  6. You may not transfer, assign, charge or otherwise dispose of a contract, warranty or any of your rights or obligations arising under it without our prior written consent.
  7. We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, warranty or any of our rights or obligations arising under it at any time during the term of the contract.

4. Consumers

  1. By placing a sale order through our website, you warrant that:
    1. you are resident in Great Britain or Northern Ireland; and
    2. you are accessing our website from that country; and
    3. you are legally capable of entering into a binding contract; and
    4. you are at least 18 years old (or if you are under 18 years of age, that you have obtained your parent’s or guardian's consent to sell your gadget(s) to us for the sum indicated via our website).
  2. You and your parents or guardians release us of any liabilities or claims that may arise if you send the gadget to us in breach of this warranty.
  3. If you deal as a consumer any provision of this contract which is of no effect to a consumer shall not apply. Your statutory rights are not affected by this contract.
  4. For the purposes of these Terms, “consumer” means an individual who neither makes this contract in the course of a business, nor holds himself out as doing so, as defined by the Unfair Contract Terms Act 1977.

5. Conditions relating to the sale of your gadgets to us

  1. An order does not come into effect and no contract will have been formed between us until we have accepted it. We reserve the right to refuse to process an order for any reason including, but not limited to, where:
    1. we identify a valuation error on the website; or
    2. you fail to meet any criteria for eligibility which we impose from time to time; or
    3. you fail to submit all necessary and relevant details for us to complete the sales process; or
    4. you fail to send us your gadget(s); or
    5. where your gadget(s) is damaged, is not consistent with the gadget grading policy below or does not comply with these Terms; or
    6. it is an imitation, copy or otherwise a non-genuine make or model.

Any gadgets falling within the above criteria and similar conditions specified by us will be revalued accordingly and you willreceive a regrade email to confirm this.


5.2 Charity Donations

        If you select a Charity Donation on the Valuation Form, you will receive a valuation request, which will also confirm the Charity you have selected to make a donation to. Upon receipt of your item, once the valuation is approved and the payment process commences, YOU will receive the postage credit portion of the payment (as per the standard terms for postage credit, see section 12. Postage) and the CHARITY you have selected will receive any payment due for the item.


6. Gadget grading / condition

  1. Each gadget sold should match the make and model in the order and meet the following conditions where relevant to the product category:

1.1 Condition ‘A' - Excellent Cosmetic Condition, Full Working Order, Original Box & All Accessories, cables, charger as when new

1.2 Condition ‘B’ - Very good cosmetic condition, full working order, no major marks / scratches ordents - just some light wear and tear. No original box but all accessories,cables, charger as when new

1.3 Condition ‘C’ Average cosmetic condition, full working order but a number of  marks /scratches. No original box but all accessories cables, charger as when new

1.4 Condition ‘D’ - Poor Condition, full working order but heavy damage / cracks / dents or marks.No box, and some, but not all accessories, cables, charger

1.5 Condition ‘E’ - Faulty / Broken / Not Working. 


Gadgets submitted via a referral site will simply have conditions of 'Working' and 'Not Working' for clarification, 'Working is graded as Condition C and 'Not Working' is graded as Condition E.


2. By submitting an order through our website or a referral site you warrant that the gadget(s) comply with these Terms. The list is not exhaustive. When we inspect or test your gadget(s), we will not pay as much as the original indicative value if we find that your gadget(s) does not comply with all these conditions.

3. Gadget(s) not working will be automatically recycled where possible, subject to these Terms. Such gadget(s) cannot be returned under any circumstances. Please ensure you are happy to send such gadget(s) to us for recycling only. You will not receive any payment for such gadget(s), just a postage credit.


4. Please note:
You are responsible for cancelling any contract, warranty linked to each gadget. We are not responsible for any call costs arising before, or after, receipt of your gadget or arising from any other circumstances whatsoever.

5. Please ensure you remove your SD / Memory card before sending us a gadget. We accept no liability in the event that a SD / Memory card is sent with a gadget. Any SIM cards or memory cards received by us are non-returnable.


6. Please remember that by sending your gadget(s) to us, you agree to release us from all and any claims, losses or damages with respect to the gadget, any data stored or contained therein or on any media used in conjunction with the gadget (whether in the form of personal details, SMS, photos, games, images, songs or other data (“Data”)). We accept no responsibility in relation to the security, protection, confidentiality or use of such Data and it is your responsibility to ensure that such Data is removed from the gadget prior to you sending it to us.


7. Stolen Gadgets

  1. We support and adhere to a code of practice set by the Home Office and National Police Force to ensure stolen gadgets are not recycled. We check the Serial numbers of all submitted orders and do our best to ensure no stolen gadgets are sold to us. In the event that we receive a stolen gadget, the sender will be notified and asked to contact within 28 days to prove that they are the rightful owner and request the order to be processed. If however, the proof cannot be provided within the 28 days, we will be required by law to dispose of it. If we at any time become aware of any issues, we reserve the right to withhold/cancel payment and you agree to co-operate with us and any authorities should we so request.

8. Wrong gadget models and testing

  1. Each gadget is tested for compliance with our Terms and agains the conditions noted on the Valuations Page. Tests are carried out prior to, and are the conditions for payment. We may stipulate additional tests as we reasonably determine. As gadgets can look similar, customers sometimes incorrectly identify them. If we find that the model you send is not as referred to in your order, we will e-mail a value for the actual gadget confirming the model. You can choose to continue the sale for the revised value or reject it. To accept or reject a revised value, either proceed or reject the revised value email by reply stating your intention to accept or reject. If you do not respond within 3 (three) working days, starting on the day on which we e-mail the revised value, we will automatically process your sale after that time, using the new price. If you reject the revised value, we will invoice you through paypal in order to cover the costs of processing and returning the gadget to you at a charge of £6.50, incurred at your cost, the order will not progress and our agreement will terminate. The gadget can only then be returned to you when this invoice has been paid and If our invoice is not paid within 3 (three) working days, starting on the day on which the invoice is dated, we will automatically process your sale after that time, using the new / revised price.

9. Damaged gadgets/incorrect grading

  1. Where possible, we offer value for a damaged gadget(s) but shall not be obliged to do so nor purchase any damaged gadget(s). We value all gadget(s) in the state that we receive them in and will not be held responsible for any damage in transit. Damaged gadget(s) will be traded using the same process as for all other gadget(s). If we determine your gadget(s) is damaged or not of the grade that you initially specified when submitting your sale order, we may, at our discretion, pay for the damaged gadget(s) but the value will be less than indicated on our website during point of order and in most cases be £0.00. Accordingly, if a gadget which we receive is damaged, then we will value the gadget to take account of the damage (in accordance with our grading policy) and send a revised value by email. In some cases, values will be zero if gadget(s) are beyond economical repair. A revised value will only be given once the gadget(s) has been tested or inspected. To accept or reject a revised value, either proceed or reject the revised value email by reply stating your intention to accept or reject. If you do not respond within 3 (three) working days, starting on the day on which we e-mail the revised value, we will automatically process your sale after that time, using the new price. If you reject the revised value, we will invoice you through paypal in order to cover the costs of processing and returning the gadget to you at a charge of £10.00, incurred at your cost, the order will not progress and our agreement will terminate. The gadget can only then be returned to you when this invoice has been paid and If our invoice is not paid within 3 (three) working days, starting on the day on which the invoice is dated, we will automatically process your sale after that time, using the new / revised price.

10. Value and payment

  1. Gadget valuations e-mailed to you are indicative only and we are not obliged to pay the initially quoted value if, when we receive your gadget, we determine that it has a lower value if it fails to meet these Terms. Values are valid for 14 days from the date on which you place an order except that values may vary from those initially given on our website, as provided in these Terms. We may extend the period for which gadget values are valid for but shall not under any circumstances be obliged to do so.
  2. Under no circumstances will payment be dispatched before we receive your gadget. Payment will currently be submitted via PayPal or on some occasions BACS although we have the right to state which of these is preferrable to us at the point of payment. Please be aware that charges may be made by PayPal or your Bank after we have sent payment and before this payment arrives with you and we will not be responsible or liable for any charges made by PayPal or your Bank.
  3. Payment processing and timings depend on third parties which we do not control. For payment by PayPal this requires you to have a PayPal account and for BACS payments, a bank account. We will not be liable for delay in your receipt of payment as a result of third party action or inaction or once we have issued instructions for payment. We aim to issue instructions for payment within 48 hours of the day on which your gadget(s) is tested and confirmed to meet our Terms where valuations do not change; or within 48 hours of the expiry of the three day revalue period referred to above where a gadget value does change. Timescales are indicative only and we do not guarantee to meet them. We are advised by PayPal and banks that customers should allow 3-5 working days to receive payment. Please note we will send the full valuation payment and any postage credit for working items, although we are not responsible for any charges made by your bank or PayPal for us sending the funds using this method. Please be aware that PayPal can charge a small % fee upon receipt of funds and we are not liable or in control of these charges. If you need any additional information on this please see www.paypal.com
  4. The criteria used to value gadgets are based on numerous factors including changes in market value. We may change the way in which we value gadgets at any time and without notice. Gadget values may change from day to day which means that if you receive a valuation of your gadget from us on any given day but we do not receive your gadget within 3 (three) working days of this valuation, you may be given a different value for the same gadget at a later time. This does not affect any other provisions in these Terms. Any special offers on gadget values are subject to particular terms which we may impose and may be varied or withdrawn at any time and without notice. Values are shown and payments are made in pounds sterling.
  5. Each gadget is processed separately, even if included in a multiple gadget sale order. We may send payment for each gadget separately. Nothing shall oblige us to complete any transaction with you, make a payment or fulfil our obligation to you in accordance with these Terms if we become insolvent, enter into an arrangement with administrators or if anything similar occurs, in which case our agreement with you will end immediately.
  6. Payments are also subject to validation and security checks which we or third parties may stipulate from time to time. Payments are non-transferable and will be made to the payee named as instructed in the sale order. If you would like someone else to receive payment, you must ensure you have all the correct details and authorisation. Payments will be sent in the case of postal payments to the address you stipulate when you set up your account. Payments sent in the post will be sent via second class Royal Mail post (3-5 days delivery time). Payments are made using the details which you provide. You must ensure that you provide all correct, accurate details, including without limit, payment and account details. We will not be liable if you fail to receive a payment or suffer a loss (including if a payment is sent to an incorrect account) as a result of your failure to input all payment and other details correctly, completely and accurately. In the case that a cheque duplicate needs to be raised due to incorrect details being input at the point of sale, you will be liable to cover all administrative fees issued for a duplicate cheque. The total value will be subtracted from any payments owing. If the administration fee is greater than the fee owed, no cheque payment will be sent as a result.

11. Delivering your gadget to us

  1. For all WORKING gadgets we will arrange for a courier to collect your item free of charge. In order to arrange this, we will send you a valuation, which if you accept you will be sent a flat packed BOX and instructions of how to arrange your courier. If you wish to send your item yourself by special delivery you may do so and simply send to the postage address provided on the instructions and we will credit your cost of postage. We cannot guarantee that the gadget(s) will be received in the same condition as when it was sent and in order to track / confirm when your item has been received by us you may want to consider sending yourself and paying for recorded delivery / signature require on your item, at your expense. Please note we will provide a postage credit to cover the cost of posting via Royal Mail - 1st Class - Small Packet - Standard Delivery and any additional costs are at your expense. This is at your discretion based upon the Valuation we provide for your item. Visit royalmail.com for more information. In the event that a gadget is received in a damaged state, we will notify you by emailing a revised valuation form stating NON WORKING and, you will have an option of accepting the revised valuation or if you require us to do so, we can return the damaged gadget to you at a charge of £10.00, to cover our processing and return costs. This will then enable you to make a claim for loss / damage suffered with Royal Mail, as per their temrs and conditions based on the postage level you paid for. We shall not be liable for any damage occasioned to your gadget(s) prior to receipt by us unless we specifically notify you in writing. IN order for you to pay the return postage costs charge we will send you an invoice via PayPal and the payment and terms of Paying this invoice will be the same as terms under section 9.) Damadged Items / Incorrect Grading.

12. Postage

  1. WORKING ITEMS - All WORKING items will be elligible for a FREE COURIER SERVICE or if you decide to ship yourself directly, will receive a FULL POSTAGE CREDIT to the value of Royal Mail - 1st Class - Packets - Standard Delivery. The Postage Credit is IN ADDITION to the gadget Valuation, to cover your Royal Mail Standard Postage costs. Any additional costs for RECORDED DELIVERY / SPECIAL DELIVERY / SIGNATURE will be at your expense and discretion. Postage Credits provided will be calculated, by us, based on the weight of the packet when received and will be provided for the value of Royal Mail, 1st Class, Packet, Standard Delivery only. The weight and postage credit calculation is made by us on receipt and is final. Once your item is received you will recieved an ORDER CONFIRMATION confirming the details of the item received along with the value of your POSTAGE CREDIT, following receipt of your gadget & providing your gadget is received in full working order. Just safely package the gadget (but note the advice provided in section 11. & 13.). We do not accept responsibility for non-delivery of gadgets or damage in transit, as per section 11. We therefore recommend that if you want to cover yourself against any damage in transit or missing post you pay, at your expense, for either a signature, recorded delivery, special delivery or whatever gives you the appropriate guarantees and insurance from Royal Mail. Visit royalmail.com for more information.
  2. NON WORKING ITEMS. Please note we will only provide a NOMINAL VALUATION price for NON WORKING ITEMS which will be a contribution towards sending your item to us. POSTAGE CREDITS ARE NOT PROVIDED FOR NON WORKING ITEMS. Just for clarification, NON WORKING CAMERAS / CAMCORDERS are normally beyond economical repair and the NOMINAL VALUATION is to contribute towards the cost of sending your item to us and we will then, at our expnese, ensure the item is recycled correctly.
  3. All deliveries should be sent to us at the following address: www.camorada.co.uk, 31 Helmshore Road, Haslingden, Rossendale, Lancs, BB4 4BG, United Kingdom.
  4. PLEASE NOTE: If you book a free courier service with us then this will be scheduled and cannot be changed once booked. If our courier attempts to collect the item and you are not available to supply the item then you may be charged £10.00 - this is to cover our original failed attempt and also any re-booking. You will be invoiced for this by PayPal and you agree that this will be paid by you, in full within 48 hours. We will then request you complete another COURIER BOOKING FORM to re-book a second collection whether this process will start again. Also not if the same happens again this process will repeat until the item is collected.

13. Packaging your items

  1. You should carefully package your items when sending them to us to ensure that they are not damaged in transit. We advise that you should try and include old newspapers, bubble wrap, or other environmentally-friendly packaging material to cushion your item during transit and ideally place within a cardboard box to protect the item in transit. Always write ‘FRAGILE’ on the front and back also. Even if you send your items to us via Royal Mail Special Delivery or Recorded Delivery for added security and speed of delivery, you should still follow our guidelines on packaging your item. Sending products to camorada.co.uk is at your risk and we will not be held responsible for any damage that may occur in transit. Ownership of the items only transfers to us upon arrival and in the condition that we receive them in.

14. General

  1. If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the provision will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
  2. If we fail, at any time while these Terms are in force, to insist that you perform any of your obligations under these Terms, that will not mean that we have we have waived such rights or remedies and will not mean that you do not have to comply with those obligations. If we do waive a default by you that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.
  3. A person who is not a party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
  4. We may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from third party sellers through our site or from companies to whose website we have provided a link on our website will be of satisfactory quality and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against that third party seller.
  5. Applicable laws require that some of the information or communications we send to you should be in writing. When using the website, you accept that communication with us will be mainly electronic. We will contact you by email and, for contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other such communications that we provide to you electronically comply with any legal requirements that such communications be in writing. This condition does not affect your statutory rights.
  6. All notices given by you to us must be sent to www.camorada.co.uk, 31 Helmshore Road, Haslingden, Rossendale, Lancs, BB4 4BG, United Kingdom. Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter - sent by recorded delivery with proof of receipt via signature. In proving service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post by recorded delivery and tracking details will be required, also in the case of an email that such email was sent to the specified address of that addressee.
  7. These Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
  8. These Terms shall be governed by English law and we both agree to the non-exclusive jurisdiction of the English Courts.